Retail Service Lead Merchandiser

7 days ago

Freeport, Illinois, United States Acosta Group Full time
Job Title: Retail Service Lead Merchandiser

At Acosta Group, we are seeking a highly skilled and motivated Retail Service Lead Merchandiser to join our team. As a key member of our merchandising team, you will be responsible for leading and performing reset and remodel work, including the implementation of plan-o-grams, new item placement, void corrections, and special merchandising activity.

Responsibilities:
  • Serve as a team lead in the organization and execution of reset, effectively partnering with store personnel for scheduling and communication.
  • Read and follow a plan-o-gram to complete reset, possessing a working knowledge of merchandising and retail terminology.
  • Perform duties such as moving and cleaning shelves, displaying merchandise properly, placing shelf strips and attaching tags, checking date codes and plan-o-gram integrity, and processing packouts, restocks, and reorders as necessary.
  • Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discussing changes and building effective working relationships.
  • Report and discuss observations and issues with immediate Supervisor.
  • Effectively and accurately work with web-based applications to indicate work availability, check schedule for work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities.
  • Prepare, process, submit, and manage documentation related to assigned reset.
  • Perform job safely by demonstrating full awareness of surroundings, utilizing proper safety techniques and equipment use when necessary, and being proactive in alerting management to any unsafe act or condition to prevent injuries.
  • Understand and follow all Acosta policies and standard operating procedures.
Qualifications:
  • At least 2 years of Customer Service experience preferred.
  • Prior sales agent, retail, and reset responsibility experience preferred.
  • Strong demonstration of the following core competencies:
    • Must be comfortable utilizing Technology (i.e. smartphones and handheld devices).
    • Must be able to lift and carry up to 60 pounds.
    • Must be willing and able to work in cold environmental conditions (i.e. refrigerated and freezer sections of retail stores) for limited periods of time.
    • Must be able to operate or learn how to operate a computer, calculator, telephone, and copier. Must be able to stand on a step stool.
    • Must possess strong interpersonal, organizational, decision-making, and leadership skills. Must be able to read and communicate effectively with others.
    • Must have access to the internet on a daily basis. Must be able to work effectively in web-based applications, email, and other basic computer applications.
    • Must have a valid driver's license and be able to drive in a car.

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