VoIP/VoSIP System Administrator

2 days ago


Virginia Beach, Virginia, United States By Light Professional IT Services Full time
Job Summary

We are seeking a skilled VoIP/VoSIP System Administrator to join our team at By Light Professional IT Services. The successful candidate will be responsible for providing operations and maintenance support for Voice over Internet Protocol Systems (VoIP)/Voice over Secure Internet Protocol Systems (VoSIP) technology in coordination with DISA and NETCOM.

Key Responsibilities
  • Provide expert technical support for VoIP networks, system upgrades, and end-user instrument configuration.
  • Manage and maintain the Call Managers, Gatekeepers, and Gateway equipment on all networks.
  • Monitor and identify capacity, quality, and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems.
  • Prepare, maintain, and review circuit-level voice IP drawings and coordinate with Government representatives to develop VoIP TTP for VoIP implementation on installations.
  • Perform analysis of VoIP degradations and failures, and provide trend analysis and recommendations to the Government to avert future issues.
Requirements
  • Possess an associate's degree or higher.
  • CompTIA Security+ or GIAC Foundational Cybersecurity Technologies (GFACT) or Certified Network Defender (CND) or GIAC Security Essentials Certification (GSEC).
  • Minimum of two years' experience supporting VoIP/VoSIP requirements.
  • Experienced with Call Manager and Unified Communication systems/services.


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