Service Advisor

3 days ago


Wichita, Kansas, United States White Star Machinery Full time
Job Title: Service Writer/Advisor

At White Star Machinery, we are seeking a highly skilled Service Writer/Advisor to join our team in Wichita, KS. This is a fantastic opportunity for an individual who is passionate about providing exceptional customer service and has a strong background in mechanical aptitude.

The ideal candidate will have excellent communication skills, both verbal and written, and be able to effectively communicate with customers, salesmen, and technicians. Relevant experience is a plus, but not required.

In this role, you will be responsible for scheduling all service work, supervising administration and warranty, and understanding the billing process. You will also be required to answer phones, direct calls to the appropriate department, communicate with the Parts Department and Warehouse team, and verify parts are entered properly on service orders.

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as a range of benefits including health, vision, and dental insurance, boot and safety glasses reimbursement, and paid vacation and flex time.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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