Room Service Attendant

5 days ago


Austin, Texas, United States White Lodging Full time
Job Summary

The In-Room Dining Server is a key member of the White Lodging team, responsible for delivering exceptional customer service to our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Food and Beverage Delivery: Deliver food and beverages to guest rooms in a timely and efficient manner, ensuring that all items are hot or cold as required.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Inventory Management: Manage inventory levels of food and beverages, reporting any shortages or issues to management.
  • Teamwork: Work collaboratively with other team members to ensure seamless delivery of food and beverages to guests.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing circumstances and priorities.
Requirements
  • Food and Beverage Certification: Possess a valid food and beverage certification.
  • Customer Service Skills: Demonstrate excellent customer service skills, with the ability to respond to guest needs and resolve issues.
  • Communication Skills: Possess excellent communication skills, with the ability to work effectively with guests and team members.
  • Teamwork: Be able to work collaboratively as part of a team, supporting colleagues and contributing to a positive work environment.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing circumstances and priorities.
Working Conditions

The In-Room Dining Server will work in a fast-paced environment, interacting with guests and team members throughout their shift. The role requires standing and walking for extended periods, as well as lifting and carrying food and beverage items. The ability to multitask and prioritize tasks is essential in this role.



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