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Customer Service Representative

3 weeks ago

Redmond, Washington, United States Rite Aid Full time
Rite Aid Lead Service Associate Job Description

At Rite Aid, we are committed to delivering an exceptional customer experience. We are seeking a skilled and friendly Lead Service Associate to join our team.

About the Role

This is a key leadership role that involves providing excellent customer service, assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints in a friendly and efficient manner.

The ideal candidate will have a strong understanding of customer service principles and be able to demonstrate a high level of professionalism and courtesy when interacting with customers.

Responsibilities
  • Assist customers with their shopping needs, answer customer inquiries, and resolve customer complaints in a friendly and efficient manner.
  • Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register, stock store shelves and endcaps with merchandise.
Requirements

To be successful as a Lead Service Associate at Rite Aid, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work in a fast-paced environment and multitask effectively.
  • A strong commitment to providing exceptional customer service.
Benefits

As a Lead Service Associate at Rite Aid, you can expect a competitive salary and benefits package, including:

  • A base salary range of $45,000 - $55,000 per year, depending on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
Why Join Our Team?

We offer a dynamic and supportive work environment, where you can grow and develop your skills and advance your career. As a Lead Service Associate at Rite Aid, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of our company.