Emergency Response Coordinator

3 weeks ago


Douglasville, Georgia, United States Dobbs Heating And Air Inc Full time
Job Description

We are seeking a skilled and organized Dispatcher to join our team at Dobbs Heating And Air Inc. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken.


Key Responsibilities:
  • Receive inbound emergency and non-emergency calls
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response units to appropriate location
  • Monitor status of the response team

Requirements:
  • High school diploma/GED
  • Previous experience as a Dispatcher or in a similar position
  • Excellent typing and data entry skills
  • Understanding of best practices and procedures for emergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure


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