Customer Service Representative

2 days ago

Houston, Texas, United States indiGO Auto Group Full time
Receptionist Job Description

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. Our company represents 27 timelessly modern franchised dealerships in eleven US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and most recently Little Rock, AR

We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a cohesive unit, striving to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well as the best people - come and be a part of our team today

Job Summary

This is a great opportunity to work for an exciting company in a fast-paced environment. As a Receptionist, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a seamless experience.

Key Responsibilities
  • Answer telephones and direct callers to the appropriate associate
  • Clearly communicate caller and customer inquiries to the appropriate party
  • Greet and assist customers
  • Coordinate the pick-up and delivery of mail services
  • Assist with other related clerical duties to support dealership operations
Requirements
  • Friendly and inviting phone presence
  • Positive attitude
  • Extremely organized with dedicated attention to detail
  • A clear focus on delivering work of the highest quality
  • Willing to submit to a drug test and criminal background check
  • Maintain professional appearance and demeanor at all times
  • Microsoft Office proficiency
  • Ability to work weekends and some holidays
  • Previous experience working in luxury retail preferred
  • Automotive experience preferred

indiGO Auto Group is an equal opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation, and training.

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