Referral Coordinator

1 week ago


Reno, Nevada, United States The Center for Orthopedic and Research E Full time
Job Summary

We are seeking a highly organized and detail-oriented Referral Coordinator to join our team at The Center for Orthopedic and Research Excellence. The successful candidate will be responsible for verifying and updating patient registration information, obtaining benefit verification and necessary authorizations, and creating appropriate referrals to attach to pending visits.

Key Responsibilities
  • Verify and update patient registration information in the practice management system.
  • Obtain benefit verification and necessary authorizations for all ambulatory visits, procedures, injections, and radiology services.
  • Create appropriate referrals to attach to pending visits.
  • Verify patient demographic information and insurance eligibility, including coordination of benefits.
  • Research and obtain information needed to complete the registration process.
  • Fax referral forms to providers and insurance companies in a timely fashion.
  • Review and notify front office staff of outstanding patient balances.
  • Maintain satisfactory productivity rates and ensure the timeliness of claims reimbursement.
Requirements
  • High school diploma or equivalent working knowledge preferred.
  • Minimum two to three years of experience in a healthcare environment in a referral, front desk, or billing role.
  • Working knowledge of Centricity Practice Management and Centricity EMR a plus.
  • Must have healthcare experience with managed care insurances, requesting referrals, authorizations for insurances, and verifying insurance benefits.
Skills and Abilities
  • Skilled in defusing difficult situations and able to be consistently pleasant and helpful.
  • Ability to multi-task in a fast-paced environment.
  • Must be detailed oriented with strong organizational skills.
  • Ability to understand patient demographic information and determine insurance eligibility.
Work Environment

The Referral Coordinator will work in a normal office environment with occasional bending and stretching required.


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