Front Desk Manager

3 weeks ago


Houston, Texas, United States Residence Inn Houston Dt Conv. Full time
Job Summary

We are seeking a dedicated and detail-oriented Night Auditor to join our team at Residence Inn Houston Dt Conv. As a key member of our front office team, you will play a critical role in ensuring the smooth operation of our overnight shift.

About the Role

The Night Auditor will be responsible for a variety of tasks, including registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. You will also be expected to provide exceptional customer service and respond to guest requests in a timely and professional manner.

Key Responsibilities
  • Registering guests and making reservations
  • Preparing daily reports and balancing transactions
  • Conducting security walks and ensuring the safety of our guests
  • Providing exceptional customer service and responding to guest requests
  • Maintaining accurate records and adhering to company policies
Requirements
  • At least 1 year of progressive experience in a hotel or related field
  • High School diploma or equivalent required
  • College course work in a related field helpful
  • Previous supervisory responsibility preferred
  • Ability to work independently and with minimal supervision

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. Our benefits package includes medical, dental, and vision coverage, as well as short-term and long-term disability income, term life insurance, paid time off, and an employee assistance program.



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