Customer Service Representative

23 hours ago


Mobile, Alabama, United States Massage Envy Full time

About Us

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We're a wellness-focused organization that's passionate about helping others feel their best. As a team, we're committed to delivering an exceptional experience and growing our member base to support more people on their wellness journey.

What We Offer

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  • A competitive salary of $40,000 per year, plus bonuses and commissions based on performance.
  • A comprehensive benefits package, including employer-paid healthcare, dental, and vision plans.
  • Paid time off for full-time employees to ensure a better work-life balance.
  • An employee referral bonus program to reward your network.
  • An Employee Assistance Program to support your well-being.
  • A flexible schedule to fit your needs.
  • In-depth product and service training to enhance your skills.
  • A free wellness service each month, plus 30% off all products.

Your Role

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  • You'll provide outstanding customer service, making every guest feel valued and understood.
  • You'll promote the value of Total Body Care by educating clients on new services, selling our Wellness Program, booking appointments, and encouraging homecare purchases.
  • You'll support clinic flow by greeting guests, scheduling services, answering phone calls, responding to emails, and addressing questions.
  • You'll help grow and retain a client base through in-person and phone/email outreach.

Culture & Support

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  • You'll be part of a trained leadership team invested in your success.
  • You'll have access to award programs and a caring community that celebrates individuality and shares knowledge.


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