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Shift Coordinator
2 months ago
We are a Burger King Franchise ownership group, based locally, and owned/operated by a family who has been in the Burger King industry for over 25 years. Our restaurants are operated with the community in mind, and we often host fundraisers to give-back to local organizations. We also prioritize our employees' fun during their time with our organization - we host competitions with prizes, and dress-up days throughout the year.
If you're interested in joining our team, we're looking for both part-time and full-time employees. We offer internal advancement opportunities, and scholarships.
Job Summary:Hourly Shift Coordinators (HSCs) are the Shift Leaders of the restaurant, focused on delivering sales and profit results through profitability, Guest, people & operations. HSCs support the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. HSCs operate under the direction of the RGM and directly manage a shift of Team Members.
Key Responsibilities:- Profitability: Follows all cash control and security procedures (e.g. safe counting, cash drawers), maintains inventory by performing Daily and Weekly inventory inspections, receives inventory truck orders.
- Guest: Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
- People: Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance.
- Operations: Sets an example for Team Members by working hard to implement shift plan and drive operational results, directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines, motivates Team Members during shift on each of the workstations, reviews restaurant results to identify successes and areas for improvement, ensures that restaurant upholds operational and brand standards.
- Must be at least eighteen (18) years of age.
- High School Diploma or GED required, 2 years of college preferred.
- 1-2 years of previous quick service restaurant experience.
- Demonstrated understanding of guest service principles.
- Available to work evenings, weekends and holidays.
- Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.
