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Customer Service Representative

2 months ago

Turlock, California, United States The Joint Chiropractic Full time

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team at The Joint Chiropractic. As a key member of our front office staff, you will be responsible for providing exceptional service to our members and patients, ensuring a positive and welcoming experience for all.

Key Responsibilities:

  • Member Services: Greet and check in members, provide information on services and promotions, and respond to member inquiries in a timely and professional manner.
  • Sales and Retention: Meet or exceed sales goals by promoting membership sales and retention strategies to members and patients.
  • Front Desk Operations: Manage front desk operations, including answering phones, responding to emails, and maintaining a clean and organized workspace.

Requirements:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with members, patients, and staff.
  • Customer Service Focus: A customer-centric approach, with a focus on providing exceptional service and ensuring member satisfaction.
  • Organizational Skills: Ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.

What We Offer:

A competitive salary, comprehensive benefits package, and opportunities for professional growth and development in a dynamic and supportive team environment.