Retail Leadership Position
1 day ago
**Overview:**
We are a rapidly growing brand that provides a variety of training and development opportunities for our associates to grow with us. As a Customer Service Lead, you will have the opportunity to make a difference in the lives of customers, colleagues, and the communities where we live and work.
**Job Description:**
You will lead day-to-day customer service initiatives, inspire and motivate associates to provide exceptional customer service, and ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind.
**Responsibilities:**
- Model company core values and Our Burlington philosophy.
- Drive improvement of friendliness, speed of checkout and customer feedback surveys.
- Maintain a neat and orderly front end area.
**Requirements:**
Candidates must be able to work a flexible schedule, including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
**Benefits:**
- A competitive wage of $12 per hour.
- Flexible hours.
- An associate discount.
- The possibility of eligibility for benefits, including medical coverage and a 401(k) plan.
- Up to 4 hours of paid time off annually after one year of service.
- 8 paid holidays.
- Paid sick time in accordance with applicable law.
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