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Administrative Assistant II

2 months ago

Kilgore, Texas, United States Kilgore College Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant II to join our team at Kilgore College. This role will play a critical part in developing and implementing an aggressive enrollment program, managing records related to admissions and registration, and providing exceptional customer service to students, faculty, and staff.

Key Responsibilities
  • Process and manage electronic transcripts, including TREx and SPEEDE, as well as KC academic and continuing education electronic transcript requests.
  • Analyze and report on transcript trends to inform enrollment strategies.
  • Enter test scores into the student information system as needed and process drop/withdrawal requests.
  • Add and remove office-related admissions and registration holds, and process JICS reports as required.
  • Maintain student address accuracy and mail non-attendance and enrollment verifications.
  • Record student bacterial meningitis vaccination status and contribute to data accuracy and integrity through data maintenance and entry.
  • Provide general information about KC in both oral and written formats and represent the college in a professional manner.
  • Perform routine office duties, manage the front counter, and supervise student assistants.
  • Conduct training and provide technical support for Docubase users and provide historical catalog clarifications.
  • Assist students, faculty, and staff with specific records questions and support prospective students with admissions application processes, as needed.
  • Support former students/alumni with official record retrieval and contribute to the overall welcoming environment of KC.
Requirements
  • Associate degree required; bachelor's degree preferred.
  • Proficiency in Microsoft Office (Word, Excel, and Outlook) and data entry required.
  • Familiarity with Jenzabar J1 student information systems and Docubase imaging preferred.
  • Effective oral and written communications skills are a must.
  • The ability to work independently and as a team member is essential.
Benefits and Perks
  • 36-hour work week for a healthy work-life balance and generous paid leave time.
  • Health, life, and income protection insurance provided.
  • An excellent retirement program through the Teacher Retirement System.
  • Full-time employees have free use of the college's recreational/fitness facilities.
  • Full-time employees are eligible for the Public Student Loan Forgiveness (PSLF) after 10 years of service.
  • Tuition scholarships for the employee and dependent children.
  • Compensation for this 12-month position is $32,574.