Desktop Administrator

7 days ago

McKinney, Texas, United States SRS Distribution Full time
Job Summary

As a Desktop Administrator at SRS Distribution, you will play a pivotal role in steering the strategic direction of desktop support operations, ensuring the seamless functionality and advancement of desktop systems within our organization. You will provide expert-level leadership in troubleshooting, system configuration, and project management, leveraging your extensive experience to drive the implementation of advanced collaboration technologies, audio-visual systems, and automation initiatives.

Key Responsibilities
  • Provide operational direction in resolving complex desktop-related issues.
  • Oversee the installation, configuration, and upgrade of desktop software and hardware components.
  • Manage the deployment and imaging of advanced computer systems.
  • Ensure seamless compatibility and integration of advanced desktop systems with network infrastructure.
  • Drive strategic communication with clients, stakeholders, vendors, and team members to ensure project awareness and progression.
  • Lead the definition of project scope and requirements, identifying advanced improvement opportunities.
  • Champion and lead advanced data analysis and automation initiatives to enhance efficiency and accuracy.
  • Take a leadership role in preparing and reviewing the budget, aligning it with the company's strategic goals.
  • Lead the creation and maintenance of documentation for advanced technical support policies, procedures, and practices.

Requirements
  • Bachelor's degree in information technology, computer science, or a related field.
  • 5 years of progressive experience in desktop support and administration.
  • Advanced proficiency in operating systems, including Windows and MacOS.
  • Proven experience in managing and troubleshooting complex desktop environments.
  • Demonstrated leadership skills and the ability to mentor junior team members.

Work Environment
  • Indoor office, indoor warehouse, and outdoor warehouse (yard) working environment.
  • Occasional long periods of sitting and standing.
  • Long periods of computer, phone, and technology utilization.

Qualities that Stir our Souls
  • Exhibit a strong ability to mentor a team of desktop support professionals.
  • Demonstrate expertise in resolving complex desktop issues and providing technical guidance.
  • Possess strong project management skills to oversee desktop-related projects from initiation to completion.

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