Customer Service Manager

2 weeks ago


Omro, Wisconsin, United States Crimson Technologies Full time
About the Role

We are seeking a highly skilled Customer Service Manager to join our Claims Department in Munich, Hamburg, or Cologne. As the first point of contact for customers in case of claims, you will play a crucial role in providing exceptional customer service and ensuring seamless claim processing.

Key Responsibilities
  • Provide initial information to customers and brokers on claim handling.
  • Coordinate customer inquiries with other departments.
  • Support claims teams in processing claims and handle simple cases in writing.
  • Provide administrative and operational support to claims teams.
  • Contribute to the adaptation and improvement of processes and procedures.
Requirements
  • Completed training in the insurance sector.
  • Structured and efficient working style.
  • Ability to be innovative and creative.
  • Excellent communication and interpersonal skills.
What We Offer

As a Customer Service Manager at Crimson Technologies, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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