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Pretzel Operations Manager
2 months ago
We are seeking a highly motivated and experienced Pretzel Operations Manager to join our team at HMR Pretzel LLC. As a key member of our management team, you will be responsible for overseeing all store operations and ensuring that our customers receive exceptional service and high-quality products.
Key Responsibilities:
- Sales and Customer Service: Drive sales growth by leading and guiding store teams to deliver exceptional customer service and meet customer expectations.
- Product Quality and Safety: Ensure that all products meet our high standards of quality and safety, and that freshness tracking is in place and utilized at all times.
- Sampling Program: Implement and manage an active sampling program to promote our products and engage with customers.
- Training and Development: Work with store managers to ensure that new and existing employees receive comprehensive training and development opportunities to succeed in their roles.
- Store Presentation and Maintenance: Maintain a clean and orderly store environment, and ensure that all checklists are completed properly.
- Inventory Management: Manage inventory levels, place food orders, and receive deliveries to ensure that our stores are always stocked with fresh products.
Requirements:
- At least 18 years old
- Ability to lead in a high-energy environment
- Experience in hiring, training, and managing employees
- ServSafe certification
Benefits:
- Health Insurance
- Dental Insurance
- 401(k)
- 401(k) Matching
- Meal Plan
- Paid Training