Technical Lead
2 days ago
Join ServiceMaster Restore 5590 - Plainville as a Technical Lead for our restoration services team. As a key member of our operations, you will be responsible for overseeing the completion of drying, demolition, and various restoration activities on job sites.
About the RoleWe are seeking a highly skilled and experienced professional to lead our technical team. In this role, you will:
- Maintain quality control by ensuring that all restoration work meets company processes and carrier standards.
- Supervise technicians assigned to jobs, ensuring safety and operational standards are followed.
- Provide excellent customer service, explaining processes used to complete active jobs and next steps to resolution in person to customers.
You will also be responsible for preparing and reviewing documentation, including notes, photos, and documents according to company policies and procedures. Additionally, you may be required to train new technicians or key operational team members.
RequirementsTo be successful in this role, you must have:
- A high school graduate or equivalent.
- A valid driver's license and satisfactory driving record.
- Good verbal and written communication skills.
- Knowledge of the disaster restoration industry.
- Proficient with using mobile software to enter data.
Prior experience in training and managing others is preferred, but not required. We offer competitive benefits and wages, including a salary range of $60,000 - $80,000 per year, depending on experience.
This is an exciting opportunity to join a growing company with opportunities for advancement. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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