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Patient Services Representative

2 months ago

Island Park, New York, United States Optum Full time
Optum Job Opportunity

Optum, a global organization, is seeking a skilled Patient Services Representative to join our team. As a key member of our care team, you will play a vital role in delivering exceptional patient care and support.

Key Responsibilities:
  • Provide exceptional patient service, ensuring a positive experience for all patients
  • Register patients, verify insurance information, and collect payments
  • Work collaboratively with the care team to support patient care and achieve financial, clinical, and service goals
  • Maintain accurate and up-to-date patient records, adhering to HIPAA guidelines
  • Communicate effectively with patients, families, and healthcare providers
  • Participate in ongoing education and training to enhance skills and knowledge
Requirements:
  • High school diploma or equivalent required
  • 1+ year of customer service or healthcare experience preferred
  • Intermediate computer proficiency, including Microsoft Outlook
What We Offer:
  • Competitive base pay
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Performance rewards and recognition programs
  • Equity stock purchase and 401(k) contribution

At Optum, we are committed to creating a diverse and inclusive work environment that values and respects all individuals. We believe that everyone deserves the opportunity to live their healthiest life, and we are dedicated to making a positive impact on the communities we serve.