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Regional Service Manager

2 months ago

New York, New York, United States Siemens Industry Software GmbH Full time

Job Title: Regional Service Manager

Job Summary:

We are seeking a highly skilled Regional Service Manager to join our team at Siemens Industry Software GmbH. As a key member of our service operations team, you will be responsible for implementing service strategies, ensuring smooth and efficient service delivery, and achieving key performance indicators.

Key Responsibilities:

  • Implement service strategies for assigned customers
  • Ensure compliance with FDA Good Manufacturing Practices and service policies
  • Develop and lead a team of service engineers
  • Provide feedback to management on customer needs and service trends
  • Perform other duties as assigned

Requirements:

  • 8+ years of experience in service operations and management
  • 3-5 years of experience in outlining and implementing operations strategies
  • Excellent organizational and analytical skills
  • Superior communication and presentation skills
  • Ability to thrive in a collaborative team environment

Preferred Qualifications:

  • Knowledge of the Diagnostic Imaging industry
  • Ability to articulate the value of service agreements
  • Working knowledge of SAP or equivalent enterprise service software

Location and Travel Requirements:

The Regional Service Manager must be willing and able to travel 60% or more as required.

About Siemens Industry Software GmbH:

We are a leading global medical technology company with a rich history of innovation and a commitment to shaping the future of healthcare. Our team is dedicated to delivering high-quality care to patients around the world.