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Financial Services Associate

2 months ago


Jacksonville, Florida, United States Coastline Federal Credit Union Full time
Accounting Services Representative
Are you enthusiastic about contributing to a collaborative environment where your efforts make a significant difference? Do you excel in settings that foster a sense of belonging? If so, Coastline Federal Credit Union is the ideal place for you. At Coastline, we embrace the philosophy of 'people helping people.' Each day, we aim to forge meaningful connections and deliver financial solutions that enhance lives.

Why Choose Coastline?
  • Mission-Driven Environment: Become part of a team that values community and strives to positively impact the lives of our members.
  • Opportunities for Advancement: We are dedicated to your professional growth and offer pathways for career progression.
  • Comprehensive Benefits: Access a variety of benefits including Medical, Dental, and Vision Insurance, Paid Time Off, a 401k plan with Company Match, paid holidays, and exclusive discounts on entertainment and attractions.
What You Bring:
  • Qualifications: A high school diploma or equivalent is mandatory, with a Bachelor's Degree preferred. A minimum of one (1) year of experience in card services, credit/debit card operations, and accounting within a financial institution is required. Experience in a Credit Union is advantageous.
  • Commitment to Service: Uphold our credit union's mission, vision, and values through your dedication to providing outstanding service to our members.
  • Analytical Expertise: Exhibit a solid understanding of Visa rules, regulations, and compliance requirements, including Reg E/Reg Z, along with proficiency in card processing systems and dispute management platforms.
Your Role as a Card Services Representative:
  • Fraud Prevention: Conduct detailed investigations into suspected fraudulent activities, working closely with team members to protect our members' assets.
  • Financial Precision: Oversee debit and credit card operations, ensure accurate processing of transactions, and maintain detailed records to uphold financial integrity.
  • Member Assistance: Support members with discrepancies and disputes, utilizing your exceptional communication skills and commitment to excellence.
About Coastline Federal Credit Union: The above descriptions outline the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employees may be assigned additional tasks to help fulfill our mission and adhere to our core values. Coastline Federal Credit Union is an equal opportunity employer, providing equal employment opportunities to all employees and applicants without regard to race, creed, ancestry, citizenship, religion, color, gender, gender identity, gender expression, age, national origin, political belief, sexual orientation, genetic information, marital status, disability, or any other protected characteristic under applicable laws.