Front Desk Coordinator

Company Overview:

H&R Block is a leading provider of tax preparation and financial services, dedicated to helping individuals and businesses achieve their financial goals. Our mission is to provide exceptional service and support to our clients, while fostering a culture of inclusivity and diversity.

We are committed to creating a workplace that is welcoming and empowering for all employees, where everyone has the opportunity to grow and succeed.

Compensation: $35,000 - $45,000 per year, based on experience.

About the Job:

We are seeking a highly skilled and motivated Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will be responsible for providing exceptional customer service, answering phone calls, greeting clients, and scheduling appointments.

Your primary duties will include:

• Answering phones and responding to client inquiries in a timely and professional manner
• Greeting clients and directing them to the appropriate staff member
• Scheduling appointments and managing the daily schedule
• Maintaining a clean and organized workspace, including the front desk area and surrounding offices
• Providing general administrative support as needed

Requirements:

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to multitask and work in a fast-paced environment.

You will also need to be computer proficient with Microsoft Office, and have experience working in a customer service environment.

Benefits:

We offer a comprehensive benefits package, including medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.

We also offer a generous paid time off policy, and opportunities for professional development and growth.

The Community You Will Join:

H&R Block is an equal opportunity employer, committed to building a diverse and inclusive workplace culture.

We welcome applicants from all backgrounds, and are proud to be recognized as one of the best companies to work for in the industry.

Your Expertise:

We are looking for someone with experience working in a fast-paced environment, previous experience in a customer service environment, ability to multi-task, strong organizational and time-management skills, and computer proficiency with Microsoft Office.

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