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Front Desk Representative

2 months ago

Wentzville, Missouri, United States Midas Hospitality Full time
Front Desk Agent Opportunity

Midas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest experiences at our Fairfield Inn & Suites hotel in Wentzville, MO.

Key Responsibilities:
  • Register and assign rooms to guests, ensuring a smooth check-in process.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Manage guest accounts, including computing bills and collecting payments.
  • Maintain accurate records of room availability and guest information.
  • Make, confirm, and cancel reservations as needed.
Requirements:
  • Previous experience as a Front Desk Agent or in a customer service role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask effectively.
About Midas Hospitality:

We are a people-first organization that prioritizes our associates' growth and well-being. Our benefits package includes robust PTO policies, medical and dental coverage, 401k matching, and an Employee Assistance Program. We are proud to be a drug-free workplace and equal opportunity employer.