Senior Manager, Category Management

7 days ago

Plano, Texas, United States SAMSUNG Full time

Position Summary

Samsung is a leader in innovation, driven by a passion for change and a commitment to excellence. Our team is dedicated to creating new possibilities for people everywhere, pushing the limits of what's possible, and constantly innovating. We believe that technology can make the world a better place, and we're committed to making that vision a reality.

Role and Responsibilities

The Samsung direct-to-consumer eCommerce team is seeking a Senior Manager to lead the growth of the connected smartphone business. This role will play a critical part in driving the planning and execution of carrier and certified renewed phone sales to deliver daily, weekly, quarterly, and annual targets. A successful candidate will be able to define plans to deliver financial targets, drive cross-functional execution, work with data and merchandising teams to create a streamlined consumer journey, work with marketing teams to track traffic and conversion on a daily basis, and provide direction on adjustments to manage to overall revenue goals, track competitor activities and changes and adjust plans accordingly, and prepare monthly presentations for senior leadership with data-driven learnings and action plans.

Key Responsibilities:

  • Develop quarterly business plans to drive locked phone sales for each carrier to achieve the target
  • Work with carrier sales teams and carriers directly to develop joint business plans with associated investment to reach sales targets
  • Drive the growth of the Certified Re-Newed Phone category, developing monthly and quarterly business plans, and managing day-to-day execution on-site
  • Analyze daily, weekly, and monthly performance to understand conversion and traffic drivers including conversion funnel, promotional lift, and marketing activities
  • Work closely with Channel Marketing to develop campaigns and improve content and messaging to customers to improve traffic and qualified lands
  • Analyze promotion performance by customer cohorts to understand drivers of performance and to create targeted offer strategies
  • Lead cross-functional initiatives to increase collaboration and investment from carriers to drive overall connected phone sales
  • Prepare executive presentations to share business strategies, plans, and deep dives into specific topics as needed/requested
  • Monitor model-level profitability and identify optimizations to improve overall profit rate
  • Have a thorough understanding of the industry, seasonality, and business trends/events, and continually monitor competitor/industry developments
  • Conducting financial analysis to meet or exceed revenue and profitability targets
  • Create promo copy, aligning with legal, and drive execution on-site and across marketing channels
  • Continuously monitor the customer experience journey and provide direction to supporting teams to optimize and maximize conversion

Requirements:

  • Bachelor's Degree with 8+ years of experience in Telecom / eCommerce or related industry
  • MBA from top university required
  • Management Consulting experience from top firm preferred
  • Strong leader, able to deliver results by partnering with stakeholders across all levels of the organization
  • Demonstrated experience driving business execution and delivering against revenue and profit targets
  • Self-starter, able to proactively identify opportunities and lead teams to implement
  • Demonstrated success in a high-pressure and fast-paced environment with the ability to respond to changing priorities without loss in performance or productivity
  • Ability to lead cross-functional teams and drive influence across many levels of the organization
  • Microsoft Standard Office Suite and advanced expertise in PowerPoint and Excel

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