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Sales Associate

2 months ago

District Heights, Maryland, United States Marlo Furniture Full time

**Job Summary:**

Marlo Furniture is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in delivering an exceptional customer experience, driving sales growth, and contributing to the success of our retail store.

**Key Responsibilities:**

  • Welcome and engage with all customers, providing personalized service and ensuring a positive shopping experience.
  • Assist customers in selecting home furnishings, providing expert advice and guidance to meet their needs and preferences.
  • Maintain a clean and organized sales floor, ensuring merchandise is properly displayed and easily accessible.
  • Review and process sales orders, ensuring accuracy and efficiency.
  • Assist with pricing, tagging, promotions, and organization of the sales floor, ensuring a seamless shopping experience.
  • Follow company policies and procedures, including the use of our proprietary sales system.
  • Develop and maintain relationships with customers, providing follow-up and ensuring satisfaction with their purchases.
  • Generate self-traffic through proactive sales techniques, including cold calls and follow-up with customers.
  • Attend required meetings and training sessions to stay up-to-date on company policies, procedures, and product knowledge.

**Requirements:**

  • High School Diploma or equivalent required.
  • Ability to read, analyze, and interpret common publications related to sales and finance.
  • Excellent communication and interpersonal skills, with the ability to respond to customer inquiries and complaints.
  • Basic math skills, including the ability to calculate figures and manage cash handling responsibilities.

**What We Offer:**

  • Competitive hourly compensation and commission structure.
  • Major medical, dental, and vision insurance.
  • Generous employee discounts on Marlo Furniture products.
  • Matching 401(k) plan.
  • Paid time off and company-paid life insurance.