Cage and Player Services Manager

2 weeks ago


Louisville, Kentucky, United States Derby City Gaming, LLC Full time
Job Overview

Derby City Gaming, LLC is seeking a highly skilled Cage and Player Services Supervisor to oversee the daily operations of our Cage and Player Services department.

Key Responsibilities
  • Supervise the daily operation of Cage and Player Services, ensuring seamless guest experiences and resolving disputes effectively.
  • Delegate duties and assign responsibilities to team members, promoting a culture of excellence and accountability.
  • Conduct performance reviews, provide coaching, and participate in the selection, hiring, and retention process to develop team members.
  • Review daily staffing levels to maintain a budgeted level of employment and ensure compliance with regulatory requirements.
  • Monitor for suspicious activity and ensure adherence to company policies and procedures to safeguard assets and funds.
Requirements
  • Three to five years of experience in a cashier/banking environment, with a strong background in leadership and team management.
  • Two to three years of leadership experience, with a proven track record of success in supervising teams and driving results.
  • Able to obtain a valid Racing License and possess excellent communication and interpersonal skills.
What We Offer

Derby City Gaming, LLC offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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