Installation Technician

At Concentric LLC, we are seeking a highly skilled Installation Technician to join our team. As a key member of our installation team, you will be responsible for ensuring the highest standards of quality and service in the installation of DC power systems.

Key Responsibilities:

• Perform all aspects of DC power installation, including power plant and battery installation.
• Ensure that all installations are completed on time and within budget.
• Conduct daily pre-job safety meetings and document.
• Ability to analyze job specifications and drawing packages.
• Maintain a safe and hazard-free work area.
• Meet all customer security requirements.
• Establish and maintain a professional rapport with customers, supervisors, and coworkers.
• Provide job progress reports to supervisors on the status of jobs, material shortages, customer complaints, and unsafe or inoperable tools.
• Perform any required cable and installation testing prior to turnover to customers.
• Manage and report daily crew time and expense on jobs.
• Prepare installation Method of Procedure (MOP) and conduct MOP meetings as required by customers.
• Manage job scope of work changes using Job Information Memorandum (JIM) procedure, or the customer JIM procedure.
• Resolve job specification and/or drawing issues with customer interfaces.
• Responsible for quality processes on jobs and performing in-process quality audits.
• Perform quality checklists and correct any quality deficiencies prior to job completion.
• Responsible for managing crew tool requirements and tracking tool assets.
• Act as primary customer interface on job sites.
• Ability to supervise subcontractor work.
• Perform routine preventative maintenance.
• Perform operations on working equipment with appropriate supervision.
• Lead and perform hot cuts during Maintenance Windows.
• Perform basic AC and DC wiring installation.
• Understand manufacturer specs and installation procedures of equipment for jobs.
• Bring a plant or equipment down or back up as needed.
• Perform battery removals and installations (new & replacements).
• Perform ore-test and acceptance checklist prior to job completion.
• Perform accurate Midtronics/Fluke and other testing reports.
• UPS Factory Training on Powerware, Liebert, APC, MGE, ETC.
• Work safely and follow all safety requirements.
• Work independently or with a team in a professional manner.
• Other duties as assigned.

Requirements:

• High School or GED Diploma required. Prefer an associate degree or bachelor's degree in electrical and/or electronics from an approved college or university or very strong equivalent experience.
• Minimum of 2 years of OEM experience or five years of progressively difficult experience in DC power installation, maintenance, and repair.
• Must have 5+ years related experience - Central Office installation environment, and a minimum (5) five years related experience in DC Power installation, including Power Plant and 12V and 2V batteries.
• Common Telecom Manufacturer equipment certifications.
• Knowledge of equipment, manufacturer's specifications, estimation experience.
• Experience in the telecom industry and/or cable industry including engineering and installation of Ironwork, Strong Engineering Skills, Site Conditioning, DC Power, Primary Power, Batteries, Common Systems, Transport/Facilities, Digital Switch, and all phases of complex AC wiring.
• Must have or able to obtain an TWIC card.
• Must pass all required pre-employment requirements.
• Must have a strong knowledge of customer and industry standards as well as IEEE standards.
• Working knowledge of basic AC and DC electrical/electronic theory.
• Strong communication, problem-solving, and analytical skills.
• Ability to organize his/her own work and work independently, with limited supervision.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Ability to work collaboratively with other departments toward the greater good of the organization.
• Ability to adapt to a fast-changing environment.
• Traveling is extensive, up to 80% of the time.
• Must have schedule flexibility, as services may be performed during the evening or weekend.
• A valid driver's license.
• Willingness to work overtime.
• Concentric Technicians may need to travel out of state to perform work. The Department of Transportation (DOT) has several requirements for drivers of commercial motor vehicles weighing less than 26,001 pounds who are driving across state lines, including:
• Drivers must be at least 18 years old to drive "Intrastate". Drivers must be at least 21 years old to drive "Interstate".
• Drivers must have a valid driver's license at all times.
• Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.
• Drivers must follow the DOT's HOS regulations.
• Drivers must be able to obtain a CDL in order to drive commercial motor vehicles or combination vehicles weighing more than 26,000 lbs.

Benefits:

• Competitive pay – Plus incentive opportunities and overtime potential
• Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.
• 401K with match
• 8 paid holidays
• Full-time Employees receive 128 Hours of PTO Annually
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including data centers, refineries, power plants, telecom headends, hospital settings, with co-workers working side-by-side with a moderate level of activity being performed by co-workers. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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