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Senior Operations Coordinator
2 months ago
Position Overview
We are excited to present a remarkable opportunity to advance your career in senior living with a recognized leader in the industry.
Essential Experience
Prior experience in senior living operations and leadership is essential.
Travel Requirements
This role involves travel across various states, including CA, AZ, NM, TX, LA, WA, OR, CO, and more. The work schedule may vary, consisting of either 10 days on followed by 4 days off or 5 days on followed by 2 days off, depending on travel needs and location.
Diversity Commitment
Brookdale has been recognized by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity.
Employee Benefits
At Brookdale, we believe in making lives better, including your own. Beyond a competitive salary, we offer numerous opportunities for professional growth and development, alongside programs focused on your overall health and wellness.
Our comprehensive benefits package includes:
- Health insurance
- Life insurance
- Retirement plans
- Tuition reimbursement
- Pet insurance
- Adoption reimbursement benefits
- A variety of associate discounts
This position may also include performance-based incentives, bonuses, or commission plans.
Inclusivity Statement
We encourage veterans, transitioning active duty military personnel, and military spouses to apply.
Naturalization Support
To assist our associates on their path to U.S. citizenship, Brookdale offers to cover fees for naturalization application costs for eligible associates who have been with us for at least one year.
Key Responsibilities
The Operations Specialist will:
- Support directors of Continuing Care Retirement Communities (CCRCs), retirement communities, or assisted living facilities with management and oversight on a temporary or as-needed basis.
- Step in during management vacancies, start-ups, acquisitions, vacations, or leaves of absence, and may assist a Regional Vice President with special projects.
- Function in various roles, including supervision, quality assurance, training, regulatory compliance, and direct resident care as necessary.
- Conduct operations in alignment with strategic initiatives to enhance customer satisfaction, associate satisfaction, occupancy rates, workplace culture, and operational efficiency.
Staff Management
Assist in recruiting and retaining qualified staff while fostering a positive and supportive team environment. Responsibilities may include interviewing and recommending candidates for hire.
Marketing and Admissions
Provide support in marketing efforts, outreach initiatives, resident admissions, assessments, and discharge processes.
Performance Reviews
Assist with conducting associate performance evaluations and assessing training needs for staff, providing training as required.
Budget Oversight
Help resolve budget discrepancies and variances, and work to address issues raised by residents or their families.
Facility Maintenance
Ensure that the residence and its grounds are clean, well-maintained, and compliant with safety regulations, including conducting routine safety inspections.
Healthcare Management Support
Collaborate with the healthcare management team to organize and conduct service plan reviews, supervise resident chart maintenance, and review documentation completed by care staff.
Team Leadership
Manage subordinate supervisors overseeing resident care, marketing, food service, housekeeping, and maintenance staff, ensuring effective direction and evaluation of these units.
Qualifications
Education: A Bachelor's degree from an accredited institution and three to five years of relevant experience, or an equivalent combination of education and experience.
Licenses: A valid driver’s license and access to a private vehicle for business use are required. Must be licensed in accordance with state regulations.
Travel Requirements
This position necessitates 100% travel, including air travel as required by job responsibilities. The schedule will typically involve ten (10) days of work followed by four (4) days off.
Management Skills
Utilize strong analytical skills and a comprehensive understanding of the organization to address emerging challenges and propose improvements.
Knowledge and Skills
Possess advanced knowledge of the organization, industry standards, and relevant functional disciplines. Familiarity with Microsoft software is preferred.
Physical Demands
This role involves standing, walking, sitting, and the ability to lift up to 25 pounds. Interaction with coworkers, residents, and vendors is essential, with potential exposure to various health and safety risks.
Equal Opportunity Employer
Brookdale is an equal opportunity employer and maintains a drug-free workplace.
Salary Range
The salary range for this position is $91,500 - $130,000 per year.
