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Customer Service Representative

2 months ago

Winchester, Kentucky, United States Alan Walters - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance products.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, understanding their needs and providing personalized service.
  • Insurance Sales and Service: Promote and sell State Farm insurance products, including auto, home, and life insurance, to customers.
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues in a timely manner.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with customers and team members.
  • Customer Focus: Demonstrate a customer-centric approach, with a strong focus on providing exceptional service and building strong relationships.
  • Organizational Skills: Possess strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
What We Offer
  • Competitive Compensation: Earn a competitive salary, plus commission and bonus opportunities.
  • Opportunities for Growth: Develop your skills and advance your career in a dynamic and growing organization.