Contact Center Manager
1 week ago
We are seeking an experienced Team Support Supervisor to lead our contact center team. In this critical role, you will be responsible for supervising a team of customer service representatives, providing guidance and support to ensure exceptional service delivery.
Main Responsibilities- Manage a team of customer service representatives to achieve service quality targets
- Conduct regular performance reviews and provide constructive feedback to agents
- Develop and implement process improvements to enhance team efficiency and productivity
- Maintain accurate records of agent attendance and performance
- Collaborate with other teams to ensure seamless service delivery
- One year of related experience in a contact center environment; high school diploma required
- Excellent leadership, communication, and problem-solving skills
- Ability to work independently and collaboratively as part of a team
Estimated salary range: $50,000 - $62,000 per annum, based on location and experience. Additional benefits include paid time off, health insurance, 401(k) matching, and opportunities for professional growth and development.
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Contact Center Representative
5 days ago
Tampa, Florida, United States ValorVIP Full timeAbout Us:ValorVIP is a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers. Our team is passionate about helping businesses thrive, and we're committed to creating a positive impact in our community.We're proud to offer a dynamic and supportive work environment, with opportunities...
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Bilingual Contact Center Agent
2 weeks ago
Tampa, Florida, United States ValorVIP Full timeAbout the RoleWe are looking for a skilled Bilingual Contact Center Agent to support inbound customer service for bank customers. This role requires excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment.Key responsibilities include handling inbound customer calls, resolving customer issues, and...
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Cloud Contact Center Solutions Expert
2 weeks ago
Tampa, Florida, United States Diverse Lynx Full timeJob Description:We are seeking an experienced Telecommunications Systems Developer to join our team at Diverse Lynx LLC. The ideal candidate will have strong understanding of telecommunications principles and contact center operations, with experience in configuring and troubleshooting Genesys software components.Key Responsibilities:Design, implement, and...
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Insurance Contact Center Agent
5 days ago
Tampa, Florida, United States USAA Full timeAbout the RoleWe are seeking a skilled Claims Contact Center representative to join our team in Tampa, FL.Job DescriptionIn this role, you will serve as the primary point of contact for Auto First Notice of Loss (FNOL) claims and provide exceptional customer service to our members.ResponsibilitiesRespond to incoming calls and emails from members, addressing...
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Healthcare Contact Center Specialist
7 days ago
Tampa, Florida, United States MRI Full timeMedia Riders Inc. is a leading provider of recruitment and staffing services, supporting State and Federal funded programs. We are currently seeking a highly skilled Healthcare Contact Center Specialist to join our team.Key Responsibilities:Provide excellent customer service to incoming and outgoing callersDocument all customer transactions in the host...
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Contact Center Supervisor
5 days ago
Tampa, Florida, United States Dex Imaging Full timeJob RequirementsTo be successful in this role, you will need:Excellent leadership skills with the ability to motivate and develop a high-performing team.Strong analytical skills with the ability to analyze data and make informed decisions.Good problem-solving skills with the ability to negotiate and resolve conflicts.We offer a competitive salary of $70,000...
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First Point of Contact for Auto Claims
1 week ago
Tampa, Florida, United States USAA Full timeRole Summary">This Claims Contact Center Representative role is responsible for serving as the first point of contact for Auto First Notice of Loss (FNOL) claims. The successful candidate will create thorough loss reports, verify coverage, and set up appropriate services to proactively move claims forward to the furthest point in the process.Your Key Skills...
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Compliance Program Manager
1 month ago
Tampa, Florida, United States Moffitt Cancer Center Full timeJob DescriptionThe Moffitt Cancer Center seeks a skilled Compliance Program Manager to join our team. This is an excellent opportunity for a seasoned professional to make a meaningful impact in the healthcare industry.About the JobWe are seeking a highly motivated and detail-oriented individual to manage and coordinate compliance programs across our...
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Spiritual Care Provider
3 weeks ago
Tampa, Florida, United States Moffitt Cancer Center Full timeAbout the RoleAt Moffitt Cancer Center, we are seeking a highly skilled and compassionate Spiritual Care Provider to join our team.About YouWe are looking for an individual with a strong foundation in theology, ordination or equivalent, and at least four units of Clinical Pastoral Education (CPE). Your experience working in healthcare settings, such as...
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Data Center Cost Manager
2 weeks ago
Tampa, Florida, United States Turner & Townsend Full timeJob OverviewTurner & Townsend is seeking a seasoned Senior Cost Manager to collaborate with our team and provide expert consulting services to a leading data center client on their multi-site US Data Center program. As a key member of our team, you will have the opportunity to work on exciting projects, develop your skills, and accelerate your career...
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Learning Management System Technical Lead
1 week ago
Tampa, Florida, United States Moffitt Cancer Center Full timeMoffitt Cancer Center is seeking a highly skilled Learning Management System (LMS) Administrator to join our team. The successful candidate will possess a strong background in technology, excellent communication skills, and the ability to work effectively with stakeholders at all levels of the organization.About the RoleThe LMS Administrator will be...
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Distribution Center Manager Assistant
1 week ago
Tampa, Florida, United States Windy City Wire Full timeJob Description:The Distribution Center Manager Assistant role at Windy City Wire involves supporting the distribution center team and ensuring timely shipment of products. This position requires strong organizational skills and attention to detail.About Our Team:At Windy City Wire, we strive to develop innovative solutions that generate significant results...
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Distribution Center Manager Lead
6 days ago
Tampa, Florida, United States Windy City Wire Full timeJob Description: As a Distribution Center Manager Lead at Windy City Wire, you will be responsible for overseeing the daily operations of our distribution center. This includes supervising and coordinating the activities of our warehouse team, ensuring timely shipment of products, and maintaining a safe and efficient working environment. The ideal candidate...
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Moffitt Cancer Center Healthcare Provider
5 days ago
Tampa, Florida, United States Moffitt Cancer Center Full timeCancer Specialist Wanted at Moffitt Cancer CenterWe are seeking a talented APRN or PA-C to provide high-quality patient care at Moffitt Cancer Center. This opportunity is part of our academic medical enterprise, which advances the institution's mission of preventing and curing cancer.Duties and Responsibilities:Patient assessment and care planning within...
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Tampa, Florida, United States Moffitt Cancer Center Full timeJob Title:Strategic Program Director at Moffitt Cancer CenterAbout the Job:We are seeking an experienced Strategic Program Director to join our team at Moffitt Cancer Center. As a key member of our leadership team, you will be responsible for leading multiple complex strategic programs and portfolios simultaneously, ensuring successful delivery on time,...
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Center Operations Manager
1 week ago
Tampa, Florida, United States Calhoun Hills LLP Full timeKey ResponsibilitiesOversee the overall function and operation of the center.Teach in the classroom and perform administrative functions.Maintain center operations, including health and safety protocols.Cultivate a culture of support within the school.Salary: $65,000 - $75,000 per year
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Tampa, Florida, United States Ambulatory Surgery Center Tampa Full timeWe are seeking an Operating Room Nurse for our Ambulatory Surgery Center located in Tampa, Florida. This is a rewarding opportunity to provide exceptional patient care and work with a talented team of healthcare professionals.The ideal candidate will have a minimum of 1 year of experience in an operating room setting, preferably in an ambulatory surgery...
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Call Center Representative
5 days ago
Tampa, Florida, United States Daikin Full timeDaikin is seeking a Call Center Representative to join our team. As a Call Center Representative, you will be responsible for responding to customer calls, emails, or instant messages in a timely and professional manner.About the RoleThe Call Center Representative will be the primary point of contact for customers, responding to calls, emails, or instant...
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Fitness Center Operations Manager
1 week ago
Tampa, Florida, United States Premise Health Full timeJob OverviewPremise Health is a leading healthcare provider, delivering value by simplifying complexity and providing convenient, integrated care to diverse populations.Key Responsibilities:Oversight of day-to-day fitness center operations, including team management, program development, and facility maintenance.Providing exceptional customer service and...
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Vehicle Service Center Manager
1 week ago
Tampa, Florida, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full timeAbout the RoleWe are looking for a results-driven Vehicle Service Center Manager to lead our multi-unit operations. As a key member of our team, you will be responsible for driving business growth, improving customer satisfaction, and fostering a positive work environment.Estimated Salary: $110,000 - $130,000 per year, based on experience and...