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Pool Attendant

2 months ago

Williamsburg, Virginia, United States Hilton Grand Vacations Full time
Job Summary

We are seeking a highly motivated and detail-oriented Pool Attendant to join our team at Hilton Grand Vacations. As a Pool Attendant, you will be responsible for ensuring the cleanliness and maintenance of our pool and deck areas, providing exceptional guest service, and responding to guest inquiries.

Key Responsibilities
  • Coordinate the upkeep, cleaning, and maintenance of the pool, waterslides, spas, and pool deck areas.
  • Ensure the safety and security of the pool area, adhering to all state and federal policies, rules, and regulations.
  • Set up and arrange pool furniture and pool towels in a neat and organized manner.
  • Monitor and enforce pool rules, ensuring access to the pool area is limited to authorized guests.
  • Provide exceptional guest service, including assisting guests with towels, drinking water, and other needs.
  • Respond to guest inquiries and calls in a timely and professional manner.
  • Engage with guests during activities and events, promoting a fun and relaxing atmosphere.
  • Recognize and report any potential emergency situations to management.
Requirements
  • Proficient in time management and able to prioritize multiple tasks.
  • Ability to take initiative and adapt to changes in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Able to use sound judgment and work independently with minimal direction.