Service Maintenance Technician

1 month ago


Lakeside, Montana, United States Hawthorne Cat Full time

Overview

Hawthorne Cat is a leading equipment industry company that has been serving customers for over 60 years. We specialize in the sale, rental, and servicing of construction machinery and power generation equipment for various industries.

We are seeking a skilled Service Maintenance Technician to join our team. As a Service Maintenance Technician, you will be responsible for performing incoming and outgoing equipment inspections, small mechanical, and preventative maintenance repairs under close supervision of the service manager.

Responsibilities

  • Determine the condition of equipment by performing visual, safety, and proper operation inspections.
  • Complete reports as requested by entering the required amounts of fuel and Diesel Exhaust Fluid (DEF) required to properly refill the tanks.
  • Perform regular service and preventive maintenance tasks on equipment to keep it in safe, dependable operating condition.
  • Develop and maintain positive relationships with customers to increase overall customer satisfaction.
  • Continually update product knowledge needed to work on new models.
  • Maintain a safe and clean work environment by complying with procedures, rules, and regulations.
  • Maintain shop tools, equipment, and work areas.
  • Clean equipment by operating wash rack steam cleaner and high-pressure washer.
  • Contribute to a team effort by accomplishing duties needed.

Qualifications

  • One-year minimum experience with heavy equipment/diesel experience.
  • May be currently enrolled in a heavy equipment/diesel program.
  • Certification or degree from an accredited trade program is strongly preferred.
  • Must demonstrate customer service skills.
  • Experience using electronic devices such as laptops, tablets, smartphones, and cell phone applications.
  • Must have a valid CA Class C driver's license and a clean driving record.
  • Must read, write, and speak English fluently.

Physical Demands

  • Walking and moving about on foot often up and down equipment and stairs.
  • Handling: Works with hands.
  • Lifting: Raises or lowers parts weighing up to 60lbs.
  • Reaching: Extends hands and arms in any direction.
  • Stooping: Bends body downward and forward by bending at knees or waist.
  • Standing: Remains in standing position if required to perform various functions of the job.
  • Vision: Reads paperwork, files, and records on the computer.
  • Talking: Communicates via telecommunications and in person.
  • Sitting: Sits at desk. Sits for minimal periods of time.

Environmental

  • Noise: Works in conditions with constant or intermittent noise.
  • Temp/Weather: Works in both outside yard and shop environment.

What We Offer

  • Competitive Compensation
  • A great work environment and culture
  • Career growth and advancement opportunities
  • Training
  • Medical, Dental, and Vision plans
  • Medical Video Appointments available
  • Health Savings Account available
  • Paid Time Off (PTO) Pay
  • 401(k) Plan + Company Matching
  • Health and Dependent Care Flexible Spending Accounts
  • Life & Accident Insurance
  • Employee Assistance Programs
  • Legal Plan
  • Travel Assistance Plan
  • Wellness Programs
  • Referral Bonus Program
  • Longevity Bonus Program
  • Recognition Programs and much more
  • Hawthorne CAT discounts
  • Boot Reimbursement
  • Tuition Reimbursement
  • Company-Supplied Uniforms
  • Advanced Technical Training
  • Estimated Compensation $24 to $31 per hour

Interested in joining the Hawthorne team? Check out our current available positions at:



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