Part-Time Retail Ambassador

1 week ago


Los Angeles, California, United States Rothy's Full time
Job Title: Part-Time Retail Ambassador

Join Rothy's team as a Part-Time Retail Ambassador and be part of a dynamic and fast-growing company that's passionate about sustainability and customer experience.

About the Role:

We're looking for a highly motivated and customer-focused individual to join our Retail team. As a Part-Time Retail Ambassador, you will be responsible for providing an exceptional customer experience, supporting the Retail Manager and Assistant Manager in operational duties, and developing a deep understanding of our products and processes.

Key Responsibilities:
  • Provide unparalleled customer service and support to every Rothy's customer
  • Own all day-to-day customer interactions, including in-store, phone, and online interactions
  • Support the Retail Manager and Assistant Manager in operational duties, including sales, inventory, and visual merchandising
  • Develop and maintain expert-level knowledge of our products, processes, and tools
  • Elevate customer feedback and identify opportunities for improvement
  • Create loyalty by connecting customers with our brand and community
Requirements:
  • 1-3 years of retail or customer-oriented experience preferred
  • Excellent people skills, including approachability, engagement, and friendliness
  • Fastidious attention to detail and enthusiasm for maintaining our brand aesthetic
  • Ability to foster connections with customers and contribute to meeting sales goals
  • Availability to work weekends, evenings, and holidays, with a minimum of 16 hours per week
  • Ability to work on your feet for up to 8 hours per day and lift up to 25 pounds
What We Offer:
  • Wellness and Commuter Programs
  • PTO and Wellbeing Time
  • Employee Discount Program

Base pay is $17.28 - $18.00 per hour, with the possibility of additional discretionary bonuses and incentives. We offer a comprehensive benefits package and a dynamic work environment that's passionate about sustainability and customer experience.


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