Part-Time Retail Ambassador
1 week ago
Join Rothy's team as a Part-Time Retail Ambassador and be part of a dynamic and fast-growing company that's passionate about sustainability and customer experience.
About the Role:We're looking for a highly motivated and customer-focused individual to join our Retail team. As a Part-Time Retail Ambassador, you will be responsible for providing an exceptional customer experience, supporting the Retail Manager and Assistant Manager in operational duties, and developing a deep understanding of our products and processes.
Key Responsibilities:- Provide unparalleled customer service and support to every Rothy's customer
- Own all day-to-day customer interactions, including in-store, phone, and online interactions
- Support the Retail Manager and Assistant Manager in operational duties, including sales, inventory, and visual merchandising
- Develop and maintain expert-level knowledge of our products, processes, and tools
- Elevate customer feedback and identify opportunities for improvement
- Create loyalty by connecting customers with our brand and community
- 1-3 years of retail or customer-oriented experience preferred
- Excellent people skills, including approachability, engagement, and friendliness
- Fastidious attention to detail and enthusiasm for maintaining our brand aesthetic
- Ability to foster connections with customers and contribute to meeting sales goals
- Availability to work weekends, evenings, and holidays, with a minimum of 16 hours per week
- Ability to work on your feet for up to 8 hours per day and lift up to 25 pounds
- Wellness and Commuter Programs
- PTO and Wellbeing Time
- Employee Discount Program
Base pay is $17.28 - $18.00 per hour, with the possibility of additional discretionary bonuses and incentives. We offer a comprehensive benefits package and a dynamic work environment that's passionate about sustainability and customer experience.
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