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Legal Support Specialist
2 months ago
Rubenstein Law, established in 1988, is a distinguished personal injury firm recognized throughout Florida and now expanding its reach to Massachusetts. Over the years, we have evolved from a prominent auto and slip-and-fall accident firm in Miami to a well-respected practice handling a wide array of injury and accident claims. Our dedicated team is committed to representing numerous clients nationwide who have sustained injuries.
Despite our growth, we maintain our success by hiring a diverse group of highly skilled attorneys and devoted staff who prioritize our clients and strive to maximize their outcomes. We are proud to have been recognized as a Top Workplace in Sun-Sentinel's annual Best of List in recent years.
Job Summary
The Legal Support Specialist collaborates closely with attorneys, managing cases during the Pre-Litigation phase while ensuring effective communication with clients, medical providers, and internal teams.
Responsibilities and Duties
- Engage daily with clients, insurance representatives, and healthcare providers through various communication channels.
- Conduct thorough research to identify all potential defendants and insurance coverage.
- Request and diligently follow up on the collection of essential documents, including police reports, 911 recordings, insurance policies, medical records, and bills.
- Review, upload, and manage daily correspondence received via email, fax, or our digital software.
- Organize and maintain the attorney's calendar efficiently.
- Participate in client meetings alongside the attorney.
- Ensure cases are updated with all pertinent information, including treatment details, records, bills, insurance coverages, and liens.
- Prepare demand letters and closing statements as needed.
- Bi-lingual proficiency (English/Spanish) is a plus but not mandatory.
- A minimum of one year of office experience is required.
- Exceptional customer service skills are essential.
- Strong multitasking abilities, organizational skills, and attention to detail are crucial.
- Able to thrive in a fast-paced environment with a substantial case load.
- Paid Time Off (PTO) along with 8 paid holidays.
- Incentives for staff and attorneys.
- Comprehensive medical benefits including health, dental, vision, and other medical coverages.
- Group and optional life insurance plans.
- Employee Assistance Programs available.
- 401(k) plan with company matching contributions.
