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Customer Experience Specialist

2 months ago

Georgetown, United States Subaru of Georgetown Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Leasing Consultant at Subaru of Georgetown. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Customer Engagement: Identify customer needs and preferences, and provide personalized solutions to meet their automotive needs.
  • Product Knowledge: Develop and maintain in-depth knowledge of Subaru products, features, and benefits to effectively communicate with customers.
  • Sales and Leasing: Work with customers to understand their financing options, and provide guidance on vehicle selection, pricing, and leasing terms.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and support each other in providing an exceptional customer experience.
Requirements
  • Education: High school diploma or equivalent required; prior sales experience preferred.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and a customer-centric approach.
  • Personal Qualities: Positive attitude, strong work ethic, and a commitment to delivering exceptional customer service.
Benefits

As a Sales and Leasing Consultant at Subaru of Georgetown, you will enjoy a range of benefits, including:

  • Competitive Salary and Commission: Earn a competitive salary and commission on sales and leasing transactions.
  • Opportunities for Advancement: Develop your skills and knowledge, and take on new challenges to advance your career.
  • Collaborative Work Environment: Work with a talented and supportive team to achieve sales goals and provide an exceptional customer experience.
  • Professional Development: Access to training and development programs to enhance your skills and knowledge.