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Customer Service Representative

2 months ago

Oshkosh, Wisconsin, United States MDS Communications Full time
About MDS Communications

MDS Communications is a reputable organization with 32 years of experience in raising donations over the telephone for trusted charities that support those in need. Our mission is to make a positive impact on the world by connecting donors with worthy causes.

Job Summary

We are seeking a skilled Call Center Associate to join our team. As a Call Center Associate, you will be responsible for engaging with donors, sharing the mission of our partner charities, and securing donations to support their vital work.

Key Responsibilities
  • Engage with donors through telephone calls to share the mission and impact of our partner charities
  • Secure donations to support the vital work of our partner charities
  • Provide exceptional customer service to donors and respond to their inquiries
  • Meet or exceed performance targets and bonuses
Benefits
  • Competitive hourly rate of $15 per hour for full-time employees
  • Opportunities for performance bonuses up to $10-$12 per hour
  • Generous paid time off and overtime opportunities
  • Medical insurance after 2 months of full-time employment
  • Paid training and opportunities for advancement
  • Work from home options and flexible scheduling
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced call center environment
  • Strong customer service skills and a passion for helping others
  • Ability to meet or exceed performance targets and bonuses
What We Offer

At MDS Communications, we offer a supportive and inclusive work environment, opportunities for growth and development, and a chance to make a meaningful difference in the world. If you are a motivated and customer-focused individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.