Housekeeping Associate

4 days ago


Portland Oregon, United States Courtyard Portland East Full time
Job Summary

The Room Attendant is a key member of the housekeeping team at Courtyard Portland East, responsible for maintaining clean and attractive guestrooms while providing exceptional service to all guests.

Responsibilities
  • Thoroughly clean guestrooms according to high standards, ensuring a clean and comfortable environment for guests.
  • Complete all pre-cleaning duties, including setting up the housekeeping cart with necessary supplies and linens.
  • Remove all trash and dirty linen from guestrooms and hallways, maintaining a tidy and organized environment.
  • Keep all hallways, public areas, and closets clean, neat, and vacuumed, ensuring a welcoming atmosphere for guests.
  • Restock housekeeping cleaning cart for next day's use, ensuring a smooth and efficient cleaning process.
  • Replenish chemical bottles, maintaining a well-stocked and organized housekeeping area.
  • Report any missing items from rooms, such as irons/boards or hair dryers, to the Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to the Housekeeping Supervisor/Manager, ensuring prompt attention to any issues.
  • Handle items for 'Lost and Found' according to established standards, providing a convenient and efficient service for guests.
  • Ensure overall guest satisfaction, providing attentive, courteous, and efficient service to all guests.
Requirements
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift, maintaining a high level of energy and productivity.
  • Effective communication skills, both verbal and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.


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