Claims/Customer Service Representative

3 days ago


Cleveland, Ohio, United States Medical Mutual of Ohio Full time
About the Role

We are seeking a highly skilled and detail-oriented Claims/Customer Service Representative to join our team at Medical Mutual of Ohio. As a Claims/Customer Service Representative, you will be responsible for processing routine healthcare claims and providing exceptional customer service to our clients.

Key Responsibilities
  • Process routine healthcare claims in a timely and accurate manner
  • Provide exceptional customer service to clients via phone, email, and written communication
  • Assist with projects as directed by management
  • Perform other duties as assigned
Requirements
  • Associate degree in business administration, communications, or a related field
  • 1-3 years of experience in customer service and/or claims processing, preferably in the health insurance industry
  • Basic Microsoft Office skills
  • Knowledge of health insurance products and medical terminology
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
About Medical Mutual of Ohio

Medical Mutual of Ohio is a leading health insurer in the state, dedicated to providing high-quality health insurance products and services to our members. We are committed to creating a positive and supportive work environment that fosters growth and development for our employees.



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