Program Coordinator, Event Support Specialist

4 days ago


Dallas, Texas, United States Southern Methodist University Full time
About the Role

This is an exciting opportunity to join the Facilities General Services and Event Support Department at Southern Methodist University as an Event Support Coordinator. As a key member of the team, you will play a crucial role in ensuring the smooth execution of events on campus.

Key Responsibilities
  • Assist with collecting and communicating event support requests, event schedules, and the coordination of necessary facilities resource components for events.
  • Collaborate with campus partners to validate accuracy of requests and follow up to ensure successful execution and client satisfaction.
  • Assist with solving issues that arise prior, during, and following events to ensure the event is supported as requested.
  • Assist in the development, implementation, and maintenance of event procedures and processes, such as event Playbooks and MOPs.
  • Assist with data collection on lessons learned from designated SMU sponsored and hosted events, ensuring the accuracy of the annual Event Support Catalog.
  • Assist with coordinating meetings for facilities resource components and collecting and communicating facilities staff schedules for events.
Requirements
  • A high school diploma or equivalent is required for this role. A Bachelor's Degree is preferred.
  • 1-2 years of work experience is required, preferably in a related field or trade.
  • Experience in facilities, customer service, and/or event coordination is preferred.
  • Event Planning certification is desirable but not required.
Working Conditions

This role is an on-campus, in-person position. Some evening and/or weekend work may be required for overtime pay.

Benefits

SMU offers a competitive array of health and related benefits, as well as a wide range of wellness programs to support employees' physical and mental well-being.



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