Retail Store Operations Manager

3 weeks ago

Sacramento, California, United States Blick Art Materials Full time
Job Title: Assistant Manager

At Blick Art Materials, we are seeking an experienced and motivated Assistant Manager to join our team. As a key member of our retail store operations, you will play a vital role in ensuring the success of our store.

Key Responsibilities:
  • Direct and oversee the overall operations of all in-store departments, including sales, customer service, and inventory management.
  • Develop and implement strategies to increase sales volume, improve customer satisfaction, and maintain a high level of customer service.
  • Assist the Store General Manager with the House Account Program, including processing orders, contacting customers, and maintaining customer relationships.
  • Oversee all aspects of inventory, including vendor direct and special orders, inventory adjustments, and shipment processing.
  • Maintain company policies, display and signage compliance, cleanliness standards, and supply orders.
  • Pre-Inventory coordination of store, including creation of store map, section labeling, pre-count assignments, product bundling, labeling all non-scan product, staff assignments for inventory, completion, and transmission of all post-inventory count forms.
  • Ensure compliance to all Loss Prevention and Safety measures, Dick Blick Company Policies and Procedures, and operational controls.
  • Shift supervision, including opening and closing the store, managing payroll, creating weekly schedule, staff tasks and duties assigned daily.
  • Interview candidates for open non-exempt associate positions.
  • Solve associate issues in partnership with other members of management.
  • Execute the training of all store associates on Blick Onboarding Training, Sales Training Program, Design Center Training, promotional events, and Featured Products.
  • Communicate and maintain daily, weekly, and monthly sales goals for all associates.
  • Coordinate marketing programs at store level along with ensuring compliance to National Marketing programs.
  • Understand and manage the financial well-being of the store using the annual budget and monthly Profit & Loss reports.
  • Oversee ordering of store supplies through retail purchasing and monitor expenses.
Requirements:
  • Ability to work both independently and in a team environment.
  • Excellent Communication Skills.
  • Willing and able to relocate for future opportunities if required.
  • Is willing and able to work a minimum of two nights per work week; must close Friday and Saturday a minimum of one weekend per accounting period, minimum of one Sunday per accounting period.
  • Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.
  • Regular attendance in accordance with the attendance policy.
Competencies:
  • Elevates Service Standards.
  • Builds High Performing Teams.
  • Leadership.
  • Champions Core Values.
  • People.
Supervisory Responsibility:

The Assistant Manager directly and indirectly supervises personnel within their store location.

Physical Demands:
  • Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
  • Prolonged walking, standing, and climbing ladders.
Travel:
  • Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Qualifications:
  • High School Diploma, College preferred but not required.
  • One year of previous retail management experience or one year of employment with Blick.
  • Demonstrated superior sales performance throughout career.
  • Computer literate, including Microsoft Word and Microsoft Excel.
Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Rate:

The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.

  • $23.00 per hour + Sales Incentives
Benefits Include:
  • Medical/Dental/Vision Insurance.
  • 401K & Profit Sharing Plan.
  • Incentive Bonus Plans.
  • Paid Holidays & Paid Time Off.
  • Paid Parental Leave.
  • Short-Term/Long-Term Disability.
  • Training Opportunities.
  • Basic & Optional Life Insurance.
  • Employee Discount.
Who we are...

Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.

Our Mission...

At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.

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