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Senior Business Analyst
2 months ago
Inspire Medical Systems is a pioneering medical device company that has revolutionized the sleep industry with its FDA-approved medical device, designed to reduce Obstructive Sleep Apnea (OSA) severity for those who cannot tolerate or get consistent benefit from CPAP. Our commitment to enhancing patients' lives through sleep innovation is unwavering, and we prioritize patient outcomes, act with integrity, and lead with respect.
Why Work with UsWe value people - their diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. Our people-first culture offers hybrid work schedules, excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement.
Job SummaryWe are seeking an experienced Senior Business Analyst / Project Manager for our Corporate & Operations Applications team. This role will provide process and technical business analysis skills, while leading small to mid-size projects, for the Operations functions, including Supply Chain and Customer Service.
Key Responsibilities- Liaise with business teams and senior management to capture and define business requirements, information models, workflows, test cases, and business cases for Microsoft Business Central and other solutions in the Operations and Supply Chain space.
- Review functional design documents, user stories, and other functional artifacts to ensure alignment with business needs.
- Provide functional and process knowledge and oversight for concurrently running projects and evaluate best practices as well as process alignment.
- Manage small to medium-size Operations projects from initiation to closure, including solution selection, initiation, planning, execution, deployment, hypercare, risk management, and stakeholder communication.
- Highly accountable to deliver quality solutions on time and within budget.
- Serve as a point of contact and escalation for teams, ensuring team actions remain in constructive updated on the latest features, updates, and best practices, and recommend improvements or enhancements.
- Develop and maintain process documentation for the team.
- Onboard, train, and support Business Analysts and SMEs (Subject Matter Experts).
- Facilitate team retrospectives targeting growth in process and culture.
- Work to develop and standardize solutions to address problems, improve productivity, profitability, and business processes through technology.
- Work on ERP enhancements and incidents in other business functions as needed.
- Ensure appropriate Quality documentation is created as required.
- Bachelor's degree from an accredited college or university.
- 5+ years working as a Business Analyst in Operations and Supply Chain or comparative role.
- Experience on 5+ ERP implementations with direct deliverables in the Supply Chain space.
- Experience authoring quality validation deliverables.
- Masters' degree or higher in Information Technology, Business, or related field.
- 9 years working as a business analyst in Operations and Supply Chain.
- At least 5 years experience working in a regulated medical device company.
- Experience in and strong understanding of Supply Chain processes including MRP, purchasing, receiving, inventory management, warehousing, and shipping.
- Experience in and strong understanding of Customer Service / sales order management.
- Willingness to learn Supply Chain/Operations technologies and new ERP, including Microsoft, SAP, Oracle, etc.
