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Retail Operations Manager

1 month ago

Memphis, Tennessee, United States Hibbett Retail, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Manager in Training to join our team at Hibbett Retail, Inc. As a Manager in Training, you will assist the Store Manager in overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Assist the Store Manager in controlling store assets and implementing action plans to achieve departmental and overall store goals.
  • Provide guidance and support to employees and customers in all departments, ensuring a seamless shopping experience.
  • Monitor inventory, sales statistics, and expenses to maintain profitability in all departments.
  • Direct staff to ensure each department's responsibilities and standards are met, and maintain quality customer service.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Perform general administrative duties as needed and be trained in the Store Manager's responsibilities.
Requirements
  • 1-3 years of customer service experience in a retail environment, preferably in footwear and athletic apparel.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and manage a team.
  • Strong attention to detail and ability to handle multiple tasks simultaneously.
  • Passion for outstanding customer service and selling merchandise.
What We Offer

Hibbett Retail, Inc. offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.