Water Restoration Crew Chief

1 month ago


Naples, Florida, United States SERVPRO of AMS Trading, Inc. Full time
Job Title: Water Restoration Crew Chief

We are seeking a highly skilled and experienced Water Restoration Crew Chief to join our team at SERVPRO of AMS Trading, Inc.

Job Summary:

The Water Restoration Crew Chief will be responsible for managing and completing jobs according to SERVPRO processes, responding to service calls, setting up and establishing efficient job flow, coordinating requirements for the job, completing job documentation, performing and supervising production work, and monitoring assigned jobs from start to finish.

Key Responsibilities:
  • Explain processes and answer customer questions, as needed
  • Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
  • Communicate clear expectations to Production Technicians and supervise their activities
  • Perform production processes as scheduled and ensure quality control
  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
  • Resolve problems quickly as they arise
  • Manage job file documentation to ensure complete and accurate project details
  • Manage and control costs of production projects
  • Manage assets by protecting and using equipment and materials properly
  • Clean and maintain vehicles, equipment, warehouse, and office areas
  • Perform sales and marketing activities, including add-on sales and security checks
Requirements:
  • Effective written and oral communication
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Ability to travel locally or out of state when necessary
Physical and Work Environment Requirements:
  • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
  • Exposure to chemicals
  • Walking and standing for long periods of time, driving, sitting, climbing,
  • Ability to climb ladders and work at ceiling heights
  • Ability to work in tight spaces (e.g., crawls spaces under buildings)
  • Repetitive pushing/pulling/lifting/carrying objects


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