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Guest Experience Host

2 months ago

Mason, Ohio, United States Compass Group USA Full time
Position Title: HOST/CASHIER - Cincinnati Open Tennis Tournament

Compensation: $20.00 per hour

Overview:
Join us for an exciting opportunity at the Cincinnati Open Tennis Tournament This seasonal role is essential in delivering exceptional service to our guests at a premier sporting event.

Key Responsibilities:
1. Greet and assist guests with warmth and professionalism, guiding them to their tables based on availability and preferences.
2. Ensure a delightful dining experience by maintaining a clean and safe environment for guests and team members.
3. Exhibit outstanding communication skills and foster a collaborative atmosphere among staff.
4. Uphold confidentiality regarding any personal or medical information shared by guests.
5. Supervise food-service associates to guarantee adherence to customer service standards, food handling, and sanitation protocols.
6. Assist in training new team members to ensure a seamless service experience.
7. Oversee the closing procedures of the dining area, ensuring all tasks are completed efficiently.
8. Demonstrate knowledge of emergency protocols and assist in guest evacuations when necessary.
9. Participate in food service duties, including bussing tables and maintaining food safety standards.
10. Collaborate with other departments during events to ensure smooth operations.

Additional Information:
At Compass Group USA, we value diversity and inclusion, striving to create a welcoming environment for all associates. We offer various benefits, including early access to wages and a comprehensive health and wellness program. We are committed to fair treatment based on abilities and experiences, without discrimination.

Explore a rewarding career with us and contribute to unforgettable experiences at the Cincinnati Open Tennis Tournament.