Customer Service Specialist
3 days ago
The Customer Service Representative plays a vital role in delivering exceptional customer experiences at High Country Bank. As a key member of the team, you will be responsible for handling deposit customer services, resolving issues, and providing top-notch support to customers.
About the Role
This is an exciting opportunity to join our dynamic team and contribute to the success of High Country Bank. The successful candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
* Provide exceptional customer service to all customers, ensuring their needs are met and exceeded
* Handle deposits, withdrawals, and other financial transactions with accuracy and efficiency
* Resolve customer complaints and issues in a professional and timely manner
* Maintain accurate records and reports, ensuring compliance with regulatory requirements
Requirements
* High school diploma or equivalent required; previous experience in retail banking preferred
* Excellent communication and interpersonal skills
* Strong analytical and problem-solving skills
* Ability to work effectively in a team environment
Benefits
* Competitive salary: $20-$28 per hour
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) retirement plan with employer match
* Paid time off and sick leave
Why Join Us?
High Country Bank is committed to creating a positive and inclusive work environment that supports the growth and development of our employees. We offer a range of opportunities for advancement and professional development, as well as a competitive compensation and benefits package.
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