Nighttime Front Desk Associate

7 days ago


Brookings, Oregon, United States Ocean Suites Motel Full time
Job Title: Nighttime Front Desk Associate

We are seeking an experienced and friendly Nighttime Front Desk Associate to join our team at Ocean Suites Motel.

About the Job:
This is a part-time position working evenings from March 1 to October 31, Monday through Friday, 4 p.m. to 10 p.m., and November 1 to February 28, Monday through Friday, 4 p.m. to 9 p.m. We require someone who can pick up extra shifts or swap shifts as needed.

Responsibilities:
  • Handle all aspects of the reservation process
  • Assist guests with their needs
  • Closing the office and processing payments
  • Completing daily settlements and cleaning the office area
  • Coordinating with housekeeping regarding room status and guest needs
  • Building rapport with guests and identifying their needs through friendly conversation

Requirements:
  • At least 1 year of experience in a motel front desk or busy office/call center within the past 3 years
  • Excellent customer service and problem-solving skills
  • Basic computer skills, including Microsoft Office (version 2019 or later) or Google Workspace programs
  • Basic math and English skills
  • Able to type a minimum of 30 wpm with 95% accuracy or higher
  • Friendly phone voice and cheerful demeanor
  • Ability to work well under pressure and exercise good judgment

Salary: $18-$22 per hour, depending on experience

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