Nighttime Front Desk Associate
7 days ago
We are seeking an experienced and friendly Nighttime Front Desk Associate to join our team at Ocean Suites Motel.
About the Job:
This is a part-time position working evenings from March 1 to October 31, Monday through Friday, 4 p.m. to 10 p.m., and November 1 to February 28, Monday through Friday, 4 p.m. to 9 p.m. We require someone who can pick up extra shifts or swap shifts as needed.
Responsibilities:
- Handle all aspects of the reservation process
- Assist guests with their needs
- Closing the office and processing payments
- Completing daily settlements and cleaning the office area
- Coordinating with housekeeping regarding room status and guest needs
- Building rapport with guests and identifying their needs through friendly conversation
Requirements:
- At least 1 year of experience in a motel front desk or busy office/call center within the past 3 years
- Excellent customer service and problem-solving skills
- Basic computer skills, including Microsoft Office (version 2019 or later) or Google Workspace programs
- Basic math and English skills
- Able to type a minimum of 30 wpm with 95% accuracy or higher
- Friendly phone voice and cheerful demeanor
- Ability to work well under pressure and exercise good judgment
Salary: $18-$22 per hour, depending on experience
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