Front Desk Receptionist

We are seeking a skilled and friendly Front Desk Nighttime professional to join our team at Ocean Suites Motel. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our guests.

This is a dynamic and fast-paced position that requires strong communication skills, attention to detail, and the ability to work well under pressure. The successful candidate will have a minimum of 1 year of experience in a front desk or busy office environment within the past 3 years.

• Handle all aspects of the reservation process with efficiency and accuracy.
• Assist guests with a smile, addressing their needs and resolving any issues promptly.
• Closely monitor and maintain the cleanliness of the office area.
• Process payments and complete daily settlements with precision.
• Coordinate with housekeeping regarding room status and guest requirements.

To excel in this role, you must possess excellent customer service and problem-solving skills. You should also have basic computer proficiency in Microsoft Office (version 2019 or later) or Google Workspace programs, as well as basic math and English skills. A pleasant phone voice, friendly demeanor, and the ability to work calmly in high-pressure situations are essential.

• A competitive estimated salary of $35,000 - $45,000 per year, based on industry standards and location.
• Tuition assistance for college students.
• Up to 40 hours paid time off per year.
• Paid on-site lunch.

Please note that tests will be administered during the interview process to assess your skills in areas such as typing speed and accuracy, and computer literacy.