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Team Lead
2 months ago
We are seeking a highly skilled and experienced Team Lead to join our Member Services team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Lead a team of associates in providing member service, resolving issues, and addressing member complaints
- Develop and implement processes to improve member satisfaction and sales growth
- Collaborate with management to achieve business objectives and goals
- Train and develop associates to ensure they have the necessary skills and knowledge to provide excellent member service
- Monitor and analyze sales data to identify trends and opportunities for growth
- 6 months retail experience, including operating front-end equipment and customer service experience
- Must be 18 years of age or older
- Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a supportive and inclusive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.