Epic Analyst

2 days ago

Shreveport, Louisiana, United States Christus Health Full time
Job Summary

The Application System Analyst II serves as a liaison between system end-users, operational leaders, and vendors to design, build, and optimize assigned applications in a timely and high-quality manner.

Key Responsibilities
  • Analyze business issues/requirements and workflows to apply application knowledge and meet operational and organizational needs.
  • Collaborate with customers to analyze, test, and document medium to high complexity activities of assigned software.
  • Implement medium to high complexity assigned applications with minimal guidance.
  • Develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions, and business processes.
  • Collaborate across project borders with other teams and think outside the box to propose practical solutions to issues.
  • Provide oversight and project management to assigned tasks and demonstrate a solid/working level of subject matter expertise.
  • Utilize application training, application websites, and application resource materials regularly and effectively.
  • Proactively identify opportunities to enhance customer usability, efficiency, and/or experience.
  • Represent user needs and expectations in larger, more complex system updates and enhancements.
  • Perform working-level process and requirement analysis, including process mapping, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering.
  • Complete assigned courses within Healthstream and other electronic tracking tools for educational-related material or attend presentations in person as assigned.
Requirements
  • Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems.
  • Ability to present complex data in a meaningful method, i.e., charts, graphs.
  • Ability to adjust to and implement change.
  • Problem-solving skills.
  • Multitasking skills.
  • Work as a team member.
  • Proficient in Microsoft applications, including Word, Excel, and PowerPoint.
  • Excellent customer service skills.
  • Highly effective written and verbal communication and interpersonal skills.
  • Strong organizational skills in managing multiple priorities.
  • 3+ years of experience.
  • 2+ years within healthcare, business, or information systems.

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