Client Experience Representative

3 weeks ago


Garland, Texas, United States Massage Envy Full time

Transform Lives through Exceptional Service

At Massage Envy Firewheel Market, we foster a culture of compassion and excellence, where every individual matters. As a Client Experience Representative, you will play a vital role in delivering exceptional experiences that inspire clients to achieve their wellness goals. Your passion for helping others will flourish in our supportive environment, where we empower each other to grow and succeed.

Competitive Compensation and Benefits

We offer a competitive base pay of $45,000 to $55,000 annually, plus bonuses and commissions. Our comprehensive benefits package includes paid time off, an employee referral bonus program, and an Employee Assistance Program to support your well-being. You'll also enjoy a flexible schedule, in-depth product and service training, and a free monthly service of your choice.

What We're Looking For

Qualified candidates will possess a high school diploma or equivalent, previous retail or sales experience, and excellent math and computer skills. You should be a critical thinker with great people skills, able to establish positive relationships with clients and support total body care. If you're passionate about delivering exceptional service and promoting wellness, we encourage you to apply.

Day-to-Day Responsibilities

As a Client Experience Representative, you will provide outstanding customer service, promote the value of Total Body Care, and support clinic flow by greeting clients, scheduling services, and answering phone calls. You'll also help grow and retain a client base, both in-person and through phone and email outreach.

Culture and Support

We offer trained leadership that invests in your success, award programs, and a caring community that celebrates individuality and shares knowledge. If you're ready to join a growing community with experienced professionals who share your passion, we can't wait to meet you.



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